We are committed to provide our investors with the highest level of quality and service in all we do. If we would fail in any way in our delivery to you, we encourage you to contact us.

We will handle your complaint with greatest seriousness and strive to keep the response time as short as possible. If the issue requires more than 14 days to investigate, we will notify you in writing.

Please contact us directly via our dedicated Investor Ombudsman, who caters for the governance on behalf of our investors and holds the formal responsibility for complaints (Sw. Klagomålsansvarig), or to receive our internal Instructions for Complaints free of charge, by e-mail: or by mail: Nordkinn Asset Management AB, att: Complaints, Hamngatan 11, (3 tr), 111 47 Stockholm, Sweden.

For free advice regarding complaints, you can also contact the local Consumer Advisors (Sw. Kommunala Konsumentvägledningen) at or the Swedish Consumers’ Banking and Finance Bureau (Sw. Konsumenternas Bank- och finansbyrå) at


To report a suspected misconduct, the following communication channels can be used:

Email: (recipient: Nordkinn’s Whistleblowing Team as per 3.3)

Mail: Nordkinn Asset Management AB, Attn: Whistleblower, Hamngatan 11, 111 47 Stockholm, Sweden

Phone or personal contact: Primarily the CEO, secondarily the Chairman of the Board.

A report will be promptly investigated by a specially designated Whistleblowing Team consisting of the company’s Chairman of the Board, the company’s CEO, and COO. If the report concerns any of these individuals, they will be replaced by another board member or another person appointed by the board.

Nordkinn will respond to the Whistleblower as soon as possible regarding their report. If the information provided is not complete or needs clarification, Nordkinn will contact the Whistleblower in the same manner as the Whistleblower contacted Nordkinn.